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Former Member
Jun 25, 2009 at 11:55 AM

Firewall settings for Crystal Enterprise


I have recently started working from home and have found that I cannot access the Enterprise report repository via my locally installed version of Crystal Reports XI r2. The application starts up fine but when I try to open a report from the Enterprise location I put in my logon details but after a few minutes I get an error 'Transport error: comunication failure'.

My network team have looked into it and say that this is happening because the ports that Crystal is trying to use are seemingly randomly assigned and they cannot define a rule for me to allow access.

Is there any way for me to define which port(s) Crystal will connect via so that networks can open a hole in the firewall for me?