Hi SDN Team,
I have a problem. Where in the sales order for the Discount condition type condition record where already exist in diffferent validity period.
EG
ZAJ1 discount condition type - with the same key combination with different valididity period
EG:
ZAJ1 - 27.01.2009 to 15.02.2009
ZAJ1 - 16-02-2009 to 15-03-2009
The reason is not set for the ZAJ1 condition in the Sales Order is due to the sales order was created before the pricing condition record validity datet. Sales order where created on 11.02.2009. But the condition record where valid from 16.02.2009 that is the reason the condition record was not set in the sales order.
Based on this explanation user agreed and the call was closed.
I have also explained Where ZAJ1 has condition record. but which is not set in the document. if pricing was carried out again it will set the condition for the item.
But now again the call was reopened stating that -
At the time of creating the sales order the ZAJ1Condition record exist in the period 27-01-2009 to 15-02-2009. now the primary rebate should be used by the system. Unfortunately it did not.
Based on the reopend call - i have further investigated the issue but i could not find the root cause.
Based on this when i checked the previous order where the ZAJ1 condition was well picked up with the validity period 27-01-2009 to 15-02-2009, what might be the reason the condition type was not picked up in the sales order?
Can you please let me know with your expertise in solving this issue.
Regards,
J