We have been trying to understand the new functionality in Segment Builder for using the new multi-filter functionality of AND and OR. We know about the multiple filters and using them to u201Ccombineu201D results, but our question is specifically about using the AND functionality because it does not seem to be working (it works just like the OR functionality and we expected it to behave differently). We have tried several scenarios and cannot see any difference in the results whether we use AND Across, AND Within, OR Across, OR Within.
So let me give a more specific example. Let's say I have two attributes, color and type. Color=Red, Blue, Green, White, Black; Type=Sport, Sedan, Truck, Van. Then I have the following assignments of the attributes: Red=Sally, Tom, Joe, and Dick; Truck=Bill, Tom, Sam, Debbie, and Joe.
If I use OR Across attributes, with Red and Truck, I will get those who have any color of Red OR those who have any type of Truck: Result is Sally, Tom, Joe, Dick, Bill, Sam, and Debbie.
If I use AND Across attributes, with Red and Truck, I should only get those who have a Red Truck: Result is Tom and Joe. However, what we have found in our testing is that we get the same result with AND Across attributes as we do with OR Across attributes.
How do we get just those who have both a Red color and a Truck type? Or is the AND functionality broken? If I cannot get this result using the AND/OR functionality, how can i get this result in Segment Builder?
Also see this related Thread: Segment builder and/or functionality....
Thanks, Bryan