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Former Member
Jun 24, 2009 at 01:00 PM

Employee Interaction Center in CRM

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Hello Everybody,

can anyone give me a hint what is required to get this running in a SAP CRM environment?

I read that you can easily run that in a CRM system instead of the ECC system as the CRM implementation would be more beneficial. Unfortunately I didnt find any documentation what is required besides the obvious things (ALE Linkage, Integration with ERP). Are there any specific steps required for that integration.

Especially is it really more beneficial that an ECC only approach?

BR

Christian