Unable to get MetaData of selected service or API

[abhijitn1]

I was trying to create a Fiori App on SAP trial cloud platform. I created an API for OData Test service

https://services.odata.org/V3/Northwind/Northwind.svc/

When I selected a system named as Dev_portal and I selected the northwind service I created I get the following error.

API is subscribed to product NW_Academy. Unable to get metadata of selected Service or API. Please contact your system administrator.

What I might be missing. The error is too generic doesn't tell me if the issue is with the API or the Proxy or the Product or the Connection.

[carlosandres_gonzalez]

Hello Abhijit,

Do you can solve this? I have the same problem rigth now. Please let me know if you have a solution Thank you.

Carlos Andres.

[vivekm1]

Hi,

Whether issue is resolved now? Am getting similar error.

[ElijahM]

Dear all - as this question is quite old and the OP has not responded to comments, please open a new question if you face a similar issue rather than commenting on the above.

In General if you are receiving an error around getting metadata - you typically have

1) Authentication issue

2) Pathing issue

It would help us to have your own question to dive more deeply into the specific nature of the issue you are facing.

Regards,
Elijah

[former_member624491]

Elijah, good day

I am facing the same problem and I am considering the point, that something wrong with dev portal..

I tried to put "NoAuthentication" in Destination Configuration, but the result is the same.

For URL I use https://devportalu********-p**********trial.hanatrial.ondemand.com (as it was shown in tutrorial guide for apimgmtdevportal destination configuration). I have noticed, that when I check connection, there are many unsuccessful attempts with following error:

Failure reason: "An error of type SocketTimeout occurred during check connection!"

Just around 15-20% of my attempts are successful with return code 200. I am not sure whether it is connected or not but anyway, it is kind of a bug, I guess.

Also dev portal is getting modified. There are Classic & New Design styles possible. And the strange thing is that my Product (with API in it) is not reflected on New Design style. I can just see it when I choose the Classic One. Can it be somehow discourage the connection?

If you can give at least another advice, I will be appreciated.

Regards,

Ely

[ElijahM]

Hi Ilia,

As mentioned above, can you please open a new question instead of replying here? The format is difficult to navigate nested replies as well.

Currently there is a bug with Trial which is being addressed around not displaying in New UI.

Regards,
Elijah

[ShilpaVij]

Hello Abhijit,

Trial is unstable since yesterday but can you check your destination once.

Destination 1

Destination 2

[abhijitn1]

Thank you Shilpa. I was checking connections and I guess it is the API_PORTAL connection is not working. I got the error 404: Not Found.

Tried to Investigate it further.

Destination settings are same as yours. URL did have the port number 403. URL from the API Proxy URL

Still not sure if the issues is with the Destination or the API itself?