approver index

[Former Member]

Hi

I'm using a N-step approval workflow (WS14000133).

When I create a shopping cart the approval index = 0. When the first approver has approved the shopping cart a new approver i determined (2th step) and now the approver index = 1.

My problem is that if I create a SC and Hold it the approver index = 0. When I later on want to order this sc the approver index = 1 even though the shopping cart has not been approved by anyone (1st step).

How is it possible to tell the difference between the two situations???

Best regards

Jesper Dueholm

[khan_voyalpadusman · Accepted solution]

there are some problems , when you hold the shopping cart before ordering.

this is because , when holding a shopping cart does not start the workflow

let me know your srm release and support pack level , and i will be able to help you.

[Former Member · Accepted solution]

Hello khan voyalpad usman,

I have the same problem. I see the question is answered but I don't see the solution.

We're on SRM 5.0 SP 12. Hope you can give me some information on this.

Kind regards,

Bert