Hi,
We are running SRM 550 and have the following problem.
We have a shopper who's daily job is to create shopping carts for approval by various managers. Currently there are something like 40 carts waiting for approval and the shopper has gone on long term sick leave (actually maternity leave).
Is it possible for another shopper to pick up the carts for modification, either before approval, or following rejection by the approver so that the continuation of the business is not affected.
We have other shoppers in the same Purchase Org and Purchase Group, they can see the carts using the standard reports available to shoppers but are unable to modify them.
Anyone who has had this problem please respond.
Thanks in advance
Allen Brooks
SRM BPO
Sunderland City Council