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Former Member
Jun 23, 2009 at 11:47 AM

CAMPAIGN MANAGEMENT I WANT TO WISH TARGET GROUP ON THEIR BIRTHDAY

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In campaign management we want to wish all our customers on their birthday . so how campaign automation ( Nodes , decision )and workflow can be designed

1) BP is created as organization .

2) BP relationship with Contact Person ( Person)

3) Date of Birth of Contact person is maintained .

4) Segmentation :--> Target Group is selected

5) Segmentation is assigned to Campaign

6) Channel is selected Email & SMS

7) Workflow is assigned Send Target group to Channel

What's next ?

My requirement is that

a) How to create nodes , decision in campaign automation and assign workflow ? how to design it ?

b) How workflow will be designed ?

c) Campaign will be run for entire year or more than that or it will be a fixed programe

d) Birthday wish should be sent on their birthday only

Please help me in this scenario

Regards,

Anup Reche