In campaign management we want to wish all our customers on their birthday . so how campaign automation ( Nodes , decision )and workflow can be designed
1) BP is created as organization .
2) BP relationship with Contact Person ( Person)
3) Date of Birth of Contact person is maintained .
4) Segmentation :--> Target Group is selected
5) Segmentation is assigned to Campaign
6) Channel is selected Email & SMS
7) Workflow is assigned Send Target group to Channel
What's next ?
My requirement is that
a) How to create nodes , decision in campaign automation and assign workflow ? how to design it ?
b) How workflow will be designed ?
c) Campaign will be run for entire year or more than that or it will be a fixed programe
d) Birthday wish should be sent on their birthday only
Please help me in this scenario