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Former Member
Jun 21, 2009 at 03:13 PM

Russian in DeskI XI 3.1 (replaces earlier thread which was for BO 6.5.1)

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I tried to seek help on this forum, under an earlier thread 'Russian in DeskI'.

That time it was with BO DeskI 6.5.1.

Now we have DeskI XI 3.1 installed, yet the problems are very similar.

Will appreciate active help (callback) from SAP/BO on this, as the Moscow

installation is one of our key locations, and as long as it does not work we

cannot purchase more licenses (plan to do so early 2010).

I want to attach files for illustration, but do not see here how to do that.

Environment:

- Windows 2000 server in Moscow

- database engine: Sybase SQL Anywhere 8

- connection: ODBC

- Business Objects: XI 3.1, Desktop Intelligence - what earlier was called "Full Client", busobj.exe

Minimal Test Cases:

OK: Retrieve a report using our universe, using a simple query - just one object to show

OK: Specify conditions in the query, using fixed text in English

OK: See data correctly fetched, some fields in Russian, others in English

OK: 'Decorate' the report with headings and labels in English and Russian

OK: Rename the inner worksheet(s) inside the report, give them names in Russian

OK: Save the report in Excel format

OK: See the data inside the report, Russian and English, provided that the right fonts are installed

OK: Worksheet names inside Excel show valid Russian

NOK: Specify conditions in the query, using fixed text in Russian - always fails, though the data sought is surely existing

NOK: Auto-filter inside Excel shows letters as gibberish, for same text which shows OK in the body of the report in Excel

OK: Save the report in PDF

OK: See the worksheet names OK in the PDF file.

NOK: See the Russian text as gibberish the tables inside the PDF file

NOK: Search russian text inside the PDF file - fails for any Russian character, even with a single character search