I tried to seek help on this forum, under an earlier thread 'Russian in DeskI'.
That time it was with BO DeskI 6.5.1.
Now we have DeskI XI 3.1 installed, yet the problems are very similar.
Will appreciate active help (callback) from SAP/BO on this, as the Moscow
installation is one of our key locations, and as long as it does not work we
cannot purchase more licenses (plan to do so early 2010).
I want to attach files for illustration, but do not see here how to do that.
Environment:
- Windows 2000 server in Moscow
- database engine: Sybase SQL Anywhere 8
- connection: ODBC
- Business Objects: XI 3.1, Desktop Intelligence - what earlier was called "Full Client", busobj.exe
Minimal Test Cases:
OK: Retrieve a report using our universe, using a simple query - just one object to show
OK: Specify conditions in the query, using fixed text in English
OK: See data correctly fetched, some fields in Russian, others in English
OK: 'Decorate' the report with headings and labels in English and Russian
OK: Rename the inner worksheet(s) inside the report, give them names in Russian
OK: Save the report in Excel format
OK: See the data inside the report, Russian and English, provided that the right fonts are installed
OK: Worksheet names inside Excel show valid Russian
NOK: Specify conditions in the query, using fixed text in Russian - always fails, though the data sought is surely existing
NOK: Auto-filter inside Excel shows letters as gibberish, for same text which shows OK in the body of the report in Excel
OK: Save the report in PDF
OK: See the worksheet names OK in the PDF file.
NOK: See the Russian text as gibberish the tables inside the PDF file
NOK: Search russian text inside the PDF file - fails for any Russian character, even with a single character search