Hi CRM experts,
I'm trying to understand how is possible (if exist a customizing way) to filled-out automatically the Reference Object of the Service Request.
First, I have to search for the Ibase component and confirm it; then I have to search for the Account related and confirm it also. Then I'd like to create the Service Request with the Account and the Ibase component filled-out automatically.
For the Account I solved the issue by assigning the Partner Function to the Business Transaction.
Any suggestions for the Ibase component?
Thanks in advance.