Hi All,
We have installed a solution manager in our landscape and mapped a particular S user id in Tcode AISUSER. The same S user id is also provided in the SAP-OSS rfc connection.
We have set up a service desk which recieves messages from connected satellite systems and also through a web interface.
Now we find that we have a lot of messages in the CRM_DNO_Monitor which are created in the Service Market Place by some other S User id. Though the S user ids are part of our landscape team, we have not added them in AISUSER or Mapped it in RFC DEstination to SAP.
We also find that the S USER ids are automatically added to AISUSER table list. Even if we delete them it gets added automatically.
Please help me understand why this is happening and what could be done to restrict it from sync ing messages from Service Market place from our ids or other user ids.
Thanks and Regards,
Raghavan