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Former Member
Jun 18, 2009 at 03:29 PM

Regarding Smartform changes not reflecting in e-mail

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Hi Experts,

You all know that In solution manager when ever you fill the transaction CRMD_ORDER and click

on some action E-mail will be triggered and this is done through a smart form mail which is assigned to

that particular action.

Now my requirement is to change some text in e-mail to bold.So,i did changes in smartform simply by

making the required text to bold.But the bold changes are not reflecting in e-mail.Still its displaying plain

content.So please suggest me what may be the problem.

The processing class used is :CL_DOC_PROCESSING_CRM_ORDER

and the method is : CRM_SRVORDER_EXEC_SMART_FORM

REGARDS,

PAVAN T.