Skip to Content
0
Former Member
Jun 18, 2009 at 08:48 AM

IBase / Component for service desk messages

32 Views

Hi experts,

we implement the service desk and facing the following problem:

if a message is created from a satellite system we would like the fields IBASE/component within the message to be filled during the creation of the message with the right ibase/component as it is defined in trans. IB52 . Instead of that we have zeros in both fields.

Has someone any ideas how to solve this?

Thank you in advance,

Roula