There is already a record with duplicate customer/vendor reference number

[Former Member]

Dear Expert,

Person "A" reject the Sale Order now Person "B" edit same SO and again send to "A",now second time "A" approval

"B" in aleart msg go to that approval,press "add" button got information (error)

"there is already a record with duplicate customer/vendor reference number"

what shud i do ?

and why in aleart message box two entry for same SO

1st is reject but show SO draft [approved]

2nd is approval ...

?

Thanks

[Former Member · Accepted solution]

Hai!

I belive this would be a authorization pblm.

Give Full Authorization to Sales A/R to the user add try.

Try this in Test System.

Regards,

Thanga Raj.K

[Former Member · Accepted solution]

You can modify the Reference field on the first one to something else.

[former_member187989]

hi,

U can change radio button option in per document tab of document settings for sales order,

Either change it to without warning / warning only When duplicated customer reference no. occurs.

Modify customer reference number by including dot at end.