German special characters are not returned from catalog

[Former Member]

When the german special characters are part of the descrition of the article from the the catalog (external). ( reaching catalog from PM order components screen)

It returns '#' in place german special characters ö ('Umlet') . This is because of the initial charset from the HTML page. How do we get the correct charset of the loaded HTML page.

But when we execute the same through WTS the german characters are correctly returned but charset is incorrect. Can someone help me to resolve this?

[Former Member]

Please briefly descirbe your setup environment and the workflow in order to reach the problem screen

Regards,

Subhodeep

[Former Member]

Go to the Plant maintenace order and go to the components tab and select the catalog button in the bottom. This would take you to the third part suppliers's portal and from there you select an article that you want to procure.

This article description has the german character. So when this is returned from the HTML it is sending incorrect charset.

[Former Member]

sorry but I'm unable to relate this with BusinessObjects...