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Jun 16, 2009 at 05:11 PM

Create a service request with the Account confirmed filled out


Hi all, I'm working on an IC scenario where we have to create a Service Request based on: functional location and customer.

This is the process steps:

1) search for the functional location (FL) and confirm it

2) confirm the account of the FL (we have a list of account related to the FL, partner function)

3) create a service request referring to the FL and the Account confirmed in the prev-step

My need is to find an automatic way to replicate the FL and the Account prev-confirmed directly into the Service Request, without repeat the search.

Any suggestions?