Hi all, I'm working on an IC scenario where we have to create a Service Request based on: functional location and customer.
This is the process steps:
1) search for the functional location (FL) and confirm it
2) confirm the account of the FL (we have a list of account related to the FL, partner function)
3) create a service request referring to the FL and the Account confirmed in the prev-step
My need is to find an automatic way to replicate the FL and the Account prev-confirmed directly into the Service Request, without repeat the search.