Remove Workitem Attachment from Outlook Inbox

[Former Member]

Hi, Workflowers,

I would like to know, if possible can I remove 2 of the attachments. I think normally you have 3 attachments in the user's outlook inbox: for going to the SAP inbox, for displaying the work item, and for executing the work item. I would like to remove the attachment for displaying the work item and the one for the SAP inbox.

Is it possible to also customise the Missed Deadline mail subject so that it doesn't have the 'Missed Deadline...' part?

Thanks in advance.

Darlington

[surjith_kumar]

Hi,

I would like to remove the attachment for displaying the work item

You are sending the Mail attachment through the Program RSWUWFML2 right.

If Yes, You have to unselect the check boxes.

Work Item Display

Work Item Execution

Workflow Entry

Regards,

Surjith

[Former Member]

Thanks Surjith,

Yes, I am using RSWUWFML2 and thank you very much for the suggestion, which works. Any ideas as to how I can edit the (standard) text that appears in the mail body and mail subject like 'Missed Deadline:....'?

Thanks again.

[surjith_kumar]

Hi,

how I can edit the (standard) text that appear

1) Copy the std. Task to your Custom Task, Don't make changes in the std. Task

2) Goto PFTC, Enter the Task which you assigned for the Deadline Monitoring and goto chnage mode

3) Click the Description Tab and click the change Icon, it will open an Editor screen there you can change the Description.

Regards,

Surjith

[Former Member]

I think if the deadline is display text it will show the message that is present in the Task description of the Task in that case changes in this will also make change in task decription which might create confusion for the actual utility of this Task.

I recommend you to use Modelled deadline and place a separate send mail step in the deadline branch which will contain deadline specific data.

Thanks

Arghadip

[Former Member]

The text I am talking about is not the text in the Description tab of the PFTC transaction. I am fine with that. What I am concerned about is the standard text that appears in the outlook e-mail after the Description as follows:

"Open the SAP shortcut attachment in order to process the work item.

If you have any problems logging on, contact your system administrator."

And the message subject saying for example "Missed Deadline:...."

I know that when you run the report RSWUWFML2 under the block "Standard Text for Notification", there is a message class for the mail Subject "SWU_NOTIF" Message Number 2, which has &1: &2 in transaction SE91. How can I determine the text in these variables during runtime (In fact, I would like to Hard-code this text)

After I select "Collective Message" in the "Send granularity" block I have removed SWU_NOTIF_PROLOG1 for "Before Work Item Description" so that the standard text:

"Your Workflow inbox in the SAP system DEV, client 100, contains the following work item:"

does not appear in the outlook mail since I don't need it.

But I have not removed the SWU_NOTIF_EPILOG1. I would like to know how I can edit the text:

"Open the SAP shortcut attachment in order to process the work item.

If you have any problems logging on, contact your system administrator."

which I believe is the one involved with SWU_NOTIF_EPILOG1.

Regards,

Darlington