Hi Gurus,
I created a sales order(OR) for service item, ie sales-billing, i made a mistake in the figure and wish to cancel it. I created sales return (RE), Credit Return for the invoice, and cancel credit memo.
I got the error: No billing documents were generated, when i checked the document flow, it is like this;
Std order...............Open
Invoice....................completed
Return...................Open
Credit....................completed
Accounting doc......not cleared
cancel of credit memo...Open
Please what next am i supposed to do to have this document completed and accounting document generated. Posting has been done to FI and need to be reversed urgently.
Thanks
Maureen