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Former Member
Jun 13, 2009 at 08:30 AM

Invoice canceling

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Hi Gurus,

I created a sales order(OR) for service item, ie sales-billing, i made a mistake in the figure and wish to cancel it. I created sales return (RE), Credit Return for the invoice, and cancel credit memo.

I got the error: No billing documents were generated, when i checked the document flow, it is like this;

Std order...............Open

Invoice....................completed

Return...................Open

Credit....................completed

Accounting doc......not cleared

cancel of credit memo...Open

Please what next am i supposed to do to have this document completed and accounting document generated. Posting has been done to FI and need to be reversed urgently.

Thanks

Maureen