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Former Member


Hi Technology consultants,

I was installed ECC6.0 SR3 on AIX6.1 with maxdb7.6. After applying support patches the log is full.

I took logbackup, then i started database but r3 is not connecting.The dispatcher is not running all workprocess are going to ended.The trans log showing

ERROR => Connect to database failed, rc = -4008 (POS(1) Unknown user name/password combination)

i didn't changed any passwords.

please help me how to solve this issue.

Best Regards,


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1 Answer

  • Posted on Jun 12, 2009 at 06:03 PM

    Hello Srinivas,

    1. As SAP customer you have the option to create the OSS ticket to the component "BC-DB-SDB" and get SAP support.

    2. Please post the output of the following commands as <SID>adm user:

    dbmcli db_enum -s

    dbmcli inst_enum

    xinstinfo <DB-SID>


    xuser list

    R3trans -d

    R3trans -x

    3. Did you adapt the XUSER data for the user under which the R/3 is running.?

    Please review the SAP notes ::

    39439 XUSER entries for SAP DB 6.x and 7.x

    25591 Changing the DBM, SYSDBA and DBA user passwords

    Thank you and best regards, Natalia Khlopina

    Edited by: Natalia Khlopina on Jun 12, 2009 11:16 AM

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