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Former Member
Jun 12, 2009 at 03:50 PM

Vintella SSO issue.

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Hi All,

We have configured Vintella SSO on our XI3.1 machine.

Now for the test purpose we have moved one of the AD user to new Organization Unit (OU) and user is not able to login to Infoview.User pops out with error "Account information not recognized:Active Directory Authentication could not log you on.Please make sure your logon information is correct.If your account is in any domain than "SGUEDU" you must enter your user name as Domainname\user name."

Are there any settings we need to do?

Thanks for understanding.