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Former Member

404 Error while accessing Portal

Hello Experts,

I am getting "404 Not Found" error when i tried to access the SAP EP using URL [http://<MachineName>:<PortNumber>/irj/portal].

The error message is "The requested resource does not exist.Details: The root directory does not exist.".

Any Help??

Thanks,

Prashant

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3 Answers

  • Posted on Jun 12, 2009 at 12:45 PM

    Check whether you have proper entry in the host file of your system.

    Also use full qualified domain name when accessing the portal

    Raghu

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    • Hi,

      I faced similar issue. I resolved it by changing the port of Tomcat. Both my internet and tomcat were using same port(8080),because of this port already being used errors were logged in the log file.

      I have uninstalled BO and while reinstalling I have changed the tomcat port as 28080 instead of 8080...and it worked.

  • author's profile photo Former Member
    Former Member
    Posted on May 12, 2010 at 10:02 PM

    Check the start page settings in visual administrator cluster=> HTTP provider => virtual hosts

    If the start page is not filled in properly you may get the "The root directory does not exist" error.

    Also note that if a load balancer is not used you may have to put the port number as part of the URL

    i.e.

    for host "server.domain.com"

    start page: http://server.domain.com:50000/irj/portal

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  • Posted on May 13, 2010 at 03:08 AM

    Please Let us know more about your Landscape.

    Are you using some reverse proxy?

    Have you tryed to turn the reverse-proxy out?

    Are you using the SAP engine?

    Web dispatcher? Have you tryed to pass the Web dispatcher?

    Have you check if everything is everything green on your portal?

    Regards,

    Fabio

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