Skip to Content
author's profile photo Former Member
Former Member

MSA landscape issue

Hi all,

In our MSA landscape, we have one Development Workstation. I am told that this is a one-tier architecture and the workstation is common to Development, Acceptance and Production servers of the CRM . But using the MSA installed in the workstation I am able to see only the entries( like BPartner) from the CRM Development system only. I am not able to see any CRM Production entries. How can I see the Production entries using this common Workstation ?

Please help.

Regards,

Emily.

Add a comment
10|10000 characters needed characters exceeded

Related questions

5 Answers

  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Jun 15, 2009 at 08:04 AM

    Hi Emily,

    Q1 :

    Client Console is present inside the %mobilerootdir%/bin.net folder(The place where MSA is installed).

    Using this tool, you can connect to your respective CRM System by giving the logon(user name and password)details of the CRM Server and you can generate the BDocs and Tables.

    Q2 :

    Yes, Client Console is a seperate application exclusively developed for the Mobile scenerios.

    For more information about Client Console , kindly refer the link below :

    http://help.sap.com/saphelp_crm70/helpdata/EN/aa/b1c23b49a44034e10000000a11402f/frameset.htm

    Best Regards,

    Vignesh Ravikumar.

    Add a comment
    10|10000 characters needed characters exceeded

    • Former Member Former Member

      Hello Emily,

      Definitely comm station would come into picture.You run the qmtconfig.exe file from bin.net,which

      shows you the commstation name and server details,you can perform test connection here to check for the successful connection or error message.

      Hope this helps!

      Regards,

      Shanthala Kudva.

  • author's profile photo Former Member
    Former Member
    Posted on Jun 12, 2009 at 10:37 AM

    Hi,

    this seems to be a misunderstanding:

    You can use the comm station for several systems (Dev, QA, Prod), but the installed Mobile Application (btw, this shouldn't be done and is not supported by SAP) can only connect to one system, like Dev in your case.

    Regards,

    Wolfhard

    Add a comment
    10|10000 characters needed characters exceeded

    • Former Member Former Member

      Hi Wolfhard,

      thanks a lot for your reply.

      I have a final question.

      if there is any problem if I create a site for the production cilent too and use the same Mobile Sales application to access both the develepment data and production data ?

      Regards,

      Emily.

  • author's profile photo Former Member
    Former Member
    Posted on Jun 15, 2009 at 05:10 AM

    Hi Emily,

    Just to make things little clear,

    1. In the CRM Server, a site is created to bring the data to only one mobile client.(Exclusively dedicated to one mobile client.).

    2. Hence for example, if you have 5 mobile clients(5 MSA running). then you will create 5 sites in the CRM Server and assign subscriptions to each and every site.

    3. In your case, since you want to use the same Mobile Sales Application to access both the production and the development system, definitely the mobile client have to connect to two different CRM server to bring the to the same mobile client(MSA.)

    4.But, the Mobile Client can connect to only one CRM Server at a time with the help of the assigned site ID.

    5. Hence forth, if you want to use the mobile client (MSA) to connect to the developement system, then you have to change the server settings using the using the Client Console, and then reassign the site from the production site to the developement site.. In this case, the Mobile Client will be assigned to the site created in the Dev system.

    Henceforth, one Mobile Sales Application can connect to 2 different CRM systems but not at the same time.

    Hope the above information helped you to answer your queries.

    Best Regards,

    Vignesh Ravikumar.

    Add a comment
    10|10000 characters needed characters exceeded

  • author's profile photo Former Member
    Former Member
    Posted on Jun 17, 2009 at 04:01 AM

    Hi Emily,

    The problem here is that, You have selected the Load Balancing Server option button while configuring the CRM Server details.

    while Assigning the site and giving the CRM Server details,

    Please check the following :

    1.Dedicated Server option button need to be selected.

    2.If you select the Load Balancing Server, "cannot connect to the MW server error" will be thrown, because of incorrect group details for the CRM server.

    *It is a good practice to select the dedicated server option when specifying the CRM Server details.

    After you have selected the Dedicated Server option and entered the correct logon details of the CRM server, you will be able to assign the site to your production system from the available free sites.

    I believe the problem should be resolved now.

    Best Regards,

    Vignesh Ravikumar.

    Add a comment
    10|10000 characters needed characters exceeded

  • author's profile photo Former Member
    Former Member
    Posted on Jun 19, 2009 at 05:19 AM

    Hi Emily,

    Did you by any chance try to implement the above post?

    Is it working properly now?

    Best Regards,

    Vignesh Ravikumar

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.