Hi Experts,
i have a scenario where i need to change the status of a sales order from closed to open under certain conditions.
i used the FM CRM_ORDER_CHNAGE_STATUS for changing the status,it works when there the items basket is empty but when there any items in the order it is throwing an error "NOT ALLOWED".
i also used CRM_ORDER_MAINTAIN for updating the status using the it_status of exporting parameter, but it is throwing an exception saying no handler, could anyone please let me know what we should pass as REFERENCE HANDLE?
and also suggest me with any other possible solution to change the status.
early replies will be appreciated.
thanks in advance.
tanveer