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Jun 12, 2009 at 06:18 AM

Using KM page for Help page within iView "URL to Help Topic"?

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Hi All,

I'm on 7.01 SPS4 and I'm trying to use KM content for delivering help for iViews. The way I do this is to display the help option within the iView properties, and entering the KM URL within the "URL to Help Topic".

This works fine, however I cannot seem to get this working without using a fully specified URL which means I need to manually change the server name within each tier (Dev, QA, Production).

Does anyone know how to make this URL so that I don't need to specify the server name, or alternatively, is there a way to specific the current server in a parameter way so that it gets substituted with the server name at runtime?

i.e. The URL that works looks like this:

http://mydevserver.mydomain.com:50000/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/guid/b167b491-7b22-2c10-13ba-f06833d0acb4

But if I could make it either:

http://[portalalias]:50000/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/guid/b167b491-7b22-2c10-13ba-f06833d0acb4

or

/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/guid/b167b491-7b22-2c10-13ba-f06833d0acb4

That would be great and wouldn't require changes in each tier.

Thanks for your help,

Matt