Dear experts,
I am experiencing an IPC issue .It would be great if some one can help me to resolve it. I am trying to set up configurable products in CRM 5.0 system. I am able to access IPC UI directly and see all the available knowledge bases. However, I am getting an exception in CRM order screen.
Following are the settings I did
1. Configured a new scenario "zcrmordermaintain" in the IPC UI XCM and made it as a default scenario. After this I was able to access IPC UI through the following URL. I was able to search and view all the knowledge bases.
http:// : /ipc/ init.do
2. Then I have maintained the following CRM tables
Table : COMM_IPC_PROP
Type : caller
Type Name : crmordermaintain
Parameter : scenario
Parameter value : zcrmordermaintain
Table: COMM_IPC_URL
Parameter : ZUI_CFG
Value : http:// : /ipc/ipc/ command.do
Error 1:
When I click on the configuration tab of the CRM order screen, I get the following error.
Run time error: Contact administrator.The system also showed a login button.
I logged in to the UI by manually entering the user Id and password. I get the initial screen of the IPC UI. When I click on the search button, I get the following error.
Error 2
Internal error : 500- Exception while getting the JCO.Function for function 'SPC_GET_DOCUMENT_INFO'. Message: Cannot connect to backend system. com.sap.isa.core.eai.BackendException: user missing. parameters: [client]='null' [user]='null' [language]='null' [ashost]='null' [systemnumber]='null' [mshost]='null' [gwhost]='null' [gwserv]='null' [group]='null' [systemid]='null'
Properties: {lang=EN, codepage=1100}
Client not connected
I am not sure what I am missing. I have configured the jco settings in the xcm scenario and the standalone UI works fine. I am getting error only from the CRM system.
Thanks
Mark