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Former Member
Jun 12, 2009 at 05:38 AM

IPC UI variant configuration error

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Dear experts,

I am experiencing an IPC issue .It would be great if some one can help me to resolve it. I am trying to set up configurable products in CRM 5.0 system. I am able to access IPC UI directly and see all the available knowledge bases. However, I am getting an exception in CRM order screen.

Following are the settings I did

1. Configured a new scenario "zcrmordermaintain" in the IPC UI XCM and made it as a default scenario. After this I was able to access IPC UI through the following URL. I was able to search and view all the knowledge bases.

http:// : /ipc/ init.do

2. Then I have maintained the following CRM tables

Table : COMM_IPC_PROP

Type : caller

Type Name : crmordermaintain

Parameter : scenario

Parameter value : zcrmordermaintain

Table: COMM_IPC_URL

Parameter : ZUI_CFG

Value : http:// : /ipc/ipc/ command.do

Error 1:

When I click on the configuration tab of the CRM order screen, I get the following error.

Run time error: Contact administrator.The system also showed a login button.

I logged in to the UI by manually entering the user Id and password. I get the initial screen of the IPC UI. When I click on the search button, I get the following error.

Error 2

Internal error : 500- Exception while getting the JCO.Function for function 'SPC_GET_DOCUMENT_INFO'. Message: Cannot connect to backend system. com.sap.isa.core.eai.BackendException: user missing. parameters: [client]='null' [user]='null' [language]='null' [ashost]='null' [systemnumber]='null' [mshost]='null' [gwhost]='null' [gwserv]='null' [group]='null' [systemid]='null'

Properties: {lang=EN, codepage=1100}

Client not connected

I am not sure what I am missing. I have configured the jco settings in the xcm scenario and the standalone UI works fine. I am getting error only from the CRM system.

Thanks

Mark