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Former Member
Jun 11, 2009 at 07:17 PM

IIS stops serving crystal reports


i am running windows 2003 - and sometimes IIS quits serving Crystal Reports. Doesn't stop serving anything else - just CR - this just started after modifying the site to VS2008 and CR XI,Release 2

has anyone else seen this and how do you fix it (besides restarting IIS)

Event Type: Warning

Event Source: ASP.NET 2.0.50727.0

Event Category: Web Event

Event ID: 1309

Date: 6/11/2009

Time: 12:46:29 PM

User: N/A

Computer: YYY


Event code: 3005

Event message: An unhandled exception has occurred.

Event time: 6/11/2009 12:46:29 PM

Event time (UTC): 6/11/2009 6:46:29 PM

Event ID: 791d7fe16fd748658da15eb447fffd24

Event sequence: 43040

Event occurrence: 49

Event detail code: 0

Application information:

Application domain: /LM/W3SVC/29542xxx/Root-1-128891xxxxxxxx

Trust level: Full

Application Virtual Path: /

Process name: w3wp.exe

Account name: xxxx

Exception information:

Exception type: Exception

Exception message: Load report failed.

Request information:

Request URL:

Request path: /xxx/xxx/xxxxAdmin.aspx

Authentication Type: Forms

Thread account name: xxxxx

Thread information:

Thread ID: 11

Thread account name: xxxx

Is impersonating: False

Stack trace: at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened()

at CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename, OpenReportMethod openMethod, Int16 parentJob)

at CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename)

at OrderReportAdmin.GetEmailNotification()

at OrderReportAdmin.Page_Load(Object sender, EventArgs e)

at System.Web.UI.Control.OnLoad(EventArgs e)

at System.Web.UI.Control.LoadRecursive()

at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

Custom event details:

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