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Change alert email text

Former Member
0 Kudos

Hello,

I have managed to trigger an alert email and would like to know where I can update the email text. I'm not having any luck finding it.

I've copied and pasted the email that was generated below. Please let me know where I can update this text in the system.

Thanks,

Wendy

Subject: cProjects: Alerts from Severities

Alert ID: ##00016##

cProjects Project: WEM TEST

Alert Category: CPROJECTS_SEVERITY

Recipient: Wendy Miller

Substitute:

Number of alerts for severities of evaluation: 1 Number of alerts for severities set manually: 0 Number of alerts for severities from aggregation: 0

Possible Subsequent Activities

"Friendly Reminder: Completion Reminder" From Evaluation for Task "task"

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

Alert Category

Definition

An alert category contains various properties and other specifications that define the alerts within that category. The category defines the conditions when a specific alert is sent to whom.

Use

Alert categories can be defined by applications or customers using the alert category definition environment, which is accessed in transaction ALRTCATDEF. You can define an alert category to suit your business requirements. When the critical situation defined in the alert category arises, the system recognizes this and sends an alert instance of this category to the recipients determined.

Integration

An alert category can be assigned to a specific alert classification. Alert classifications help to organize and group alert categories. If you do not assign a category to a specific classification, it will be stored in the classification folder Unclassified.

Structure

An alert category is defined by the following:

· Technical key (language-independent) for identification purposes

· Description (language-dependent)

· Classification

· Priority

· Maximum number of deliveries. (This applies to delivery to a destination other than the alert inbox.)

· Expiry time (in minutes) after which the alert is deleted

· Escalation recipient to whom the alert is sent if it is not confirmed by any of its recipients

· Tolerance time before escalation

· Short text, long text, and title

The title is used as mail title, fax subject, and alert title in the inbox. The long text is used as mail/fax body and the long text view in the inbox. The short text is used for pager and SMS.

· Container for variable definition if variables are to be used in the texts, or for other application-specific attributes

· Subsequent activities in the form of URLs

For more information about these properties and specifications, see Defining Alert Categories.

Alert Management