Skip to Content
0
Former Member
Jun 11, 2009 at 04:25 PM

Crystal Reports 9 and Clearquest

110 Views

Hello,

my company uses (for historic reasons) IBM Rational Clearquest 2003 (2003.06.15.734.) with Crystal Reports Version 9.2 (Service Pack 7) to create Reports on the entries in the Clearquest database. However, when I try to create a new report format, I get the following error message:

Problems creating new report format.

Details

COleDispatchException exception reported: You are attempting to use functionality that 
falls under the Crystal Decisions Report Creation API license. This system does not have 
a valid license, or the evaluation copy of the license has expired. Please contact Crystal 
Decisions to obtain a Report Creation API license.

Now, even though this sounds like a licensing issue, I do have a valid, legal license of Crystal Reports Designer 9, and it seems that Clearquest 2003 specifically expects Version 9 (My company laso purchased Crystal Reports Client 2008, but it seems to be incompatible with Clearquest 2003). A search on the Internet has yielded similar problems with Clearquest 7 and Crystal Reports 11, that were subsequently resolved, but, unfortunately, upgrading Clearquest is not an option for my company at this point in time.

If anybody has any tips or pointers, I would greatly appreciate any help!