Hello All,
We are facing the following issue in SRM Production system. Any help would be highly appreciated.
Issue: When we do deletion of confirmation in SRM, it should delete the Service Entry Sheet and create reversal of goods receipt document (movement type 102) in ECC.
But when we do deletion of confirmation in our SRM Production server; it shows us SRM side that service entry sheet has been deleted in ECC & reversal GR has been posted. While when we go & check in ECC side; It still shows us the status of service entry sheet as "Accepted" & doesn't show reversal GR for PO.
The status of the new documents which are created in SRM states that the document is successfully posted in ECC and it doesn't show any error, however in ECC it is not updating the document.
We are not able to replicate the scenario in QA as it is working fine in quality system.
Thanks,
Yogesh Sharma