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Former Member
Jun 11, 2009 at 12:22 PM

Service desk configuration - Reported by not assigning automatically

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Hi Guys,

I have configured service desk part in our Solman system. The issue is "Reported by" not assigning automatically while message creating from Satellite system but it happening while message creating from Solman system itself.

Please help me for the same

Regards,

Selvakumar RV