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Former Member
Jun 11, 2009 at 07:00 AM

Approval Process Issue

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Hi,

I have a problem regard Approval Procedures.

At the company we have Approval Stages where we include more than one authoriser. We set the 'No. of Approvals Required' to 1. So this means that although there are two persons who can approve a document, only one out of two approvals is required for the document to pass onto the next approval stage.

When an approver approves the document, it still appears pending for the other person who did not approve it (although it has passed onto the next stage since one approval was enough).

Do you know how we can go about it, in order for the PO not to appear still pending for the other user who did not approve?

Your help would really be helpful as this is causing some problems for us.

Many thanks,

vankri