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Former Member
Jun 11, 2009 at 05:42 AM

Paper Size changed automatically when export

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Hi All,

I have a problem with one of our customers which generate the report and the report paper size is changing by Crystal to : 3.5 x 1.1 inch altough the default paper size is letter and the Orientation is set to Landscape.

When I change the Paper size to A4 and the Orientation to Portrait, the report is generate well.

It is only happen for this particular customer and I can not reproduce it on any other computer. Also the Printer check box on the report page setup is set to off.

I also erase all printers on the server but the problem still remains.

If anyone have any idea please replay.

Regards,

Roei