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Former Member

Sale Order Inconsistancy

Dear All,

I have an scenario, I am going to assign the serial numbers in Delivery of the sale order only, and not in

Production Order.

I Created the serial Number, in IQ01-as 'S' , and assigned at the time of PGI in sale Order.

When there is a customer return and i created the sale order with diffrent order type (return) using the reference of billing document number of earlier sale order for which i did PG/Billing.

But At the Time of of doing PGR for this order i am giving the same serial number which i gave earlier, since the Item and customer is same, But system is showing the error/Warning 'System status ECUS is active (EQU 10000338)'

Read as:

{ System status ECUS is active (EQU 10000338)

Message no. BS011

Diagnosis

System status ECUS (At customer site) is active for object EQU 10000338. When this status is active, the system issues a warning before executing transaction 'Delivery note assignment' }

Now If change the system status to Forbidden and made it to error it works fine in case of avoiding the same serial number being sent to diffrent customer for same mat code.

This perticular message shall behave diffrently,

1) When I do PGI it should not allow the PGI with the same serial number or the used one.

2) When I do Customer return and do PGR it should allow since the same number i am going to take back.

The Serialization procedures used are: OIS2

SDCC Completness check for delivery 03 02

SDCR Completion check IR delivery 02 02

SDLS Maintain delivery 02 02

SDRE Maintain returns delivery 02 02

Please help me out guys..

Regards

Raghu

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3 Answers

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    Former Member
    Jun 11, 2009 at 12:45 PM

    Hi Raghu,

    If i have understood your question rightly, you are asking y u are receiving the message right!

    You have done good issue So basicaaly u ave shipped the goods to the customer & when you are taking a return, the system is just informing you that the material is with the customer( ECUS status). Its just a warning message & it will not prevent you from doing a PGR.

    Thanks

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    Former Member
    Jun 12, 2009 at 02:28 AM

    Hello Raghu

    When you assign the serial number at the time of PGI system created a master record for serial and material number ( if in your system automatioc creation of equipment if defined it will create so in the background).The system sets the status of equipment as "AT CUSTOMER LOCATION"

    I remember I had this issue once but one simple way is to go in the transaction IQ02 and change the status to some other options I dont remember now...This will allow you to PGR with same serial number.

    Thanks

    Vikas

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    Former Member
    Aug 12, 2009 at 07:42 AM

    Not Answerd

    Regards

    raghu

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