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Former Member
Jun 11, 2009 at 03:09 AM

Unable to Register Key Code on New Install

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Help please.

I am trying to install Engage 2008 on my laptop which also has Pro 4.5 installed. Whether I use the trial version key furnished with the download or the permanent key that is supplied to me by my SAP Crystal Partner the prompt comes up saying "Your Xcelsius keycode is missing or expired. Please enter your Xcelsius keycode:" This loop repeats regardless of code.

I don't want to unistall Pro 4.5 and I know that I've typed the key properly. What am I missing? Getting exasperated as it taking so long to get the program up and running.

Thanks in advance for the help! It takes a village to load software.