Service entry sheet cannot revoke acceptance

[Former Member]

Dear All,

Service PO is created with four line items in Service tab in item details.

All are entered as short text i.e without service master record.

Three Service entry sheets are created for the first three items. But only one material document (with mvmt type 101) has been created for those three service entry sheets.

This material document contains these 3 line items with 3 service entry sheets as reference document.

For fourth line item in services tab of PO, fourth service entry sheet + material doc (101) created.

Also in PO history tab of PO, Three GR line items for first material document and Fourth GR line item for second material document displayed.

In PO history, Only fourth service entry sheet is diplayed.

Now when we want to revoke acceptance of one of the three SES (with common mat doc), system is not allowing. Its giving error message SE025 as below

Not possible to cancel acceptance immediately due to aggregation

Message no. SE025

Diagnosis

It is not possible to revoke acceptance due to aggregation of the PO history records.

Procedure

To revoke (cancel) acceptance of one or more entry sheets, you must first disaggregate the PO history records (report RM06EKBE).

But when report RM06EKBE is run, its not getting executed.

Please suggest how to revoke acceptance of those three SESs.

Thanks & Regards

[former_member193326 · Accepted solution]

Hello,

From your description of the problem, I assume this is an inconsistency

problem. Hence, I would suggest you to carry out the 2 steps in solving

the problem.

STEP 1 : RESTORE THE SES IN THE EKBE

STEP 2 : REVOKE THE ACCEPTANCE.

Report ZMO_EKBEUPDATE is used to solve the STEP 1 and this report works

for the all SPs. The report is in the Note 527907.

First run the report in the simulation mode just to realise the missing

SES. After that the Report can be run without simulation mode.

This will do a database Update.

Once the DB Update is done and the SES is in EKBE the you can revoke the

SES.

ABOUT THE REPORT ZMO_EKBEUPDATE

The report in the Note 527907 is a very useful report.

It does 2 things,

1. Restores the Missing SES in the EKBE

2. Solves the inconsistency in the NETWR in ESSR and EKBE.

For us Point 1 is more important than 2.

It is the enhanced version of RMESSRK2 from note 442091.

This Report will solve the current problem and the note that you have

applied will prevent the future occurrence of the problem.

if you are still not able to solve this incoinsistency, I would suggest that you open a ticket at SAP.

Best Regards,

Arminda Jack

[Former Member · Accepted solution]

Dear Arminda,

Thanks.........problem is resolved.