Skip to Content
0
Former Member
Jun 10, 2009 at 11:44 AM

Vendor Evaluation, no complaint found

326 Views

Dear all,

I would like to use vendor evaluation, using four criteria (on time delivery, quantity reliability, quality score and complaint/rejection).

My problem is about the complaint. I think I did the customizing quite well : complaint impact, ShareBusnVolume, scoring method.

However the score the system gives me is 0. I can not understand the meaning of 0. For me 0 means it doesnt found any data. OK so if there is no complaint the score should be max i.e. 100, shouldn't it?

The 3 other criteria work well.

Could anyone help me on this point?

Thanks a lot,

Maxime