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Aug 21, 2018 at 07:43 AM

Error SAP Cloud Platfrom to ECC

228 Views Last edit May 24, 2020 at 11:30 AM 2 rev

Dear SAP Guru’s

We are with a client and we have some issue in there production Cloud platform, that accrued from the date of 08:29 on the 11th of June.

The error that we have and we could find is: date time +0200#ERROR#com.sap.core.connectivity.tunnel.core.handlers.TunnelErrorHandler#tunnel-client-10-1# #Unexpected problem during tunnel processing in channel [id: 0xxxxxx48, L:/10.xxx.xxx.xxx:portnr - R:connectivitytunnel.hana.ondemand.com/000.SAP.IP.adr:443]; Reason: An existing connection was forcibly closed by the remote host|

We have rewritten the methods and change part of the code but the issue still did not go away.

We also have reinstalled the cloud connector on another server.

So far we did get a ticket with sap but no result so far, so I want to ask you guys what might help?

Kind Regards,
Nitin