Hello everybody,
I have an issue with CUP tool.
When you want to create a new user with a new account request and the user ID that you specified is already used in the backend system (user already exists), there is no control in CUP and the provisioning is done. Only a short and wrong error message appears after provisioning in Audit information part of the global review screen. This message is: Provisioning failed, user already exists, but, however, CUP assign the new roles to the user.
Do you know a way to solve this problem?
For information, only the reciprocal issue is managed by CUP: if you try to change a user that doesn't exist in the backend system, CUP propose you the parameter Create user if it doesn't exist in the auto-provisioning section of configuration tab.
Thanks in advance for your help.
Best regards,
Wassim BEN MANSOUR