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SSO C4C not working after password validity expired

Hello,

We have SSO activated for our users, but once the password reaches its validity period, the system does not allow the SSO to override this condition, and the user is prompted to reset his password.

Any idea on how to bypass this when on SSO?

Thanks in advance,

Pankaj

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1 Answer

  • Sep 10, 2018 at 02:38 PM

    Hello Pankaj Sharma,

    Is there any option available to disable password? If you disable password for the account then it mignt resolve your issue.

    -Yogesh

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