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Former Member
Jun 09, 2009 at 08:47 PM

Error Installing 12_1 msm merge modules on Fresh Vista box

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There may be someting very simple that I have overlooked. I have tried searching the forums and web but have not found anything that looks like it can help me. Here it goes. I have created a runtime installation from the 12_1 msm files. Basically, taking the file 'out-of-box' and creating a runtime using InstallShield.

However, when I am trying to install this on a fresh Vista machine I get the following error:

"Error 1904.Module C:\Program Files\Business Objects\Common\4.0\crystalreportviewers12\AxtiveXControls\PrintControl.dll failed to register. HRESULT -2147024770. Contact your support personnel"

Any clues to why this is happening? Is there a way to suppress this .dll from attempting to install?

My application does not use the Axtive X Controls. It will use the .Net Engine and Report Viewer.

Thanks in advance for your time.