Hi all. We have some customers who no longer pay us by full invoice number. They are paying by individual piece number received. The A/R line item layout for posting payments includes mahy choices, but I cannot find the invoice ITEM number, only the invoice number. Further, if the customer pays by BOL number, I do not know how to get the corresponding BOL number to show on the A/R line item layout for posting payments. This has become a critical situation and taking much time for our A/R clerk to match up and clear invoices. Any help would be greatly appreciated.
Thanks
Janet Kuck