Hello all
I was wondering how organizations our there handle the CIF and the related errors in APO?
We have an organization where all master data maintenance is done by the users, IT people cannot change master data in the systems at all. IT monitors the CIF queues and notifies the users in case of errors.
We have a global supply chain, and send products all over the world, thus we have a lot of traffic through the CIF for all of the stock transport setups.
We have errors daily in the CIF queue that are caused by faulty master data, right now we notify the users and delete the offending queue items. However this causes some side-effects like inconsistent planning elements (purchase reqs) that have no number since they never got to R3 due to the bad master data and similar.
It can often be quite a task to get the relevant users to fix the master data (timezone, language, skillset issues) so it may take days or more before someone gets around to fixing a given issue. This means that we really donu2019t want to keep the queues around until the data gets fixed. If we keep them aroundBut as mentioned above deleting them means we risk inconsistencies.
Iu2019m rather curious how people out there organize this part of running the APO system, anyone have experiences to share?
Regards
Simon Pedersen