Skip to Content
0
Former Member
Jun 09, 2009 at 06:35 AM

Status reasons for complaints

149 Views

Hello experts,

I have a requirement to use status reasons for complaints transactions. The requirement is that status reason codes should be enabled at both header and at item level. Could it be achieved through configuration? Please suggest. Please note that I am referring to "complaints" transactions only.

Thanks.

Edited by: RAJKUMAR SRIKAKULA on Jun 9, 2009 8:35 AM