short dump updating the collection text for customers.

[Former Member]

Hi All.

Trying to display/change teh collection text for customers and met with short dump.

Navigation :

Customer Display/change > correspondence

Go to Extras > Texts > click on Collection Note

met with error :

ABAP runtime errors CALL_FUNCTION_RECEIVE_ERROR

" " / "Internal RFC error SYSTEM_CANNOT_WRITE_TABLE (RFC_IO5/IO HANDLE=20

Error analysis

An error occurred when executing a Remote Function Call.

"Internal RFC error SYSTEM_CANNOT_WRITE_TABLE (RFC_IO5/IO HANDLE=20 DRV=GUI

LINE"

Status of connection.... "RFC DRV=GUI INPUT"

Internal error code.... "RFC_IO5"

There is an error in the communication system. To clarify

and resolve the error, contact your system administrator.

How to resolve this..?

For other customers we are able to navigate and edit/add the information to collection text.

is it because of some data problem..?

thanks

[former_member182098]

Hello,

Please check the patch levels with your basis team.

Refer note for similar error.

Note 845562 - CALL_FUNCTION_RECEIVE_ERROR in remote transaction

Regards,

Ravi

[Former Member]

we are on very old version.

But if it is a patch level issue should hit when we query for any customer , right..?

[former_member182098]

Hello,

What is version you are in.

Do you mean this error occurs only when you try to see the correspondence for few customers. Not for all customers.

Regards,

Ravi

[Former Member]

hi

check your RFC used for this also the user should have the authorization to the path specified.

[Former Member]

Hi,

User has teh RFC authorization , since she is able to see the collection text for other customers and she can update as well.

Only happening for this one customer.

Is there any table where the data pertaining to this collection text is stored so that I can check if there are any abnormal characters being used..?

thanks for all answers..