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Former Member
Jun 08, 2009 at 07:07 PM

Support Pack Status not updated in System Component Information

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Hi Experts,

We have installed ECC 6.0 with Ehp3 and AFS 603 on AIX 6.1 and db6 V 9.1. We recently added the Vistex Incentive and Payback Module and Vistex Global Functions Add Ons. After the base install the Support pack 1-4 were applied for both Vistex components. For IRMGLB the status screen (System/Status) shows the SP highest Level = 03, while in SPAM screen it shows that Support Pack for for the Component IRMGLB is imported successfully.Because of this we can not apply the remaining Support Packs. For the other component (IRMIPM) Support Pack level 04 is correctly displayed.

Any idea what are we missing? Any help is greatly appreciated.

Thanks

Suhail