Error in synchronize Outlook

[Former Member]

Hi gurus;

I'm trying integrate CRM 2007 with Outlook and I've a problem;

When I push in button Synchronize in SAP CRM all goes good, but if i push in the same button in Outlook the process doesn't fininish and show me the message: "Synchronization could not be executed due to error during data retrieval form CRM"

Any one can help me?

Thanks.

[Former Member]

Hello

This normally has to do with HTTPS port enabling on the server. This is used by Groupware for the Outlook to CRM connection. Please gte your Basis guys to check this out.

Regards,

Sowmiya

[Former Member]

Hi,

Have u checked the Outlook has installed the Collobration Data Objects , by default office2003 will not install the CDO, and download the latest integration executable file and execute it. Whenever you install the groupware file you will get two different icons in the Outlook.

Regards

Vikranth

[Former Member]

Hello Miguel,

I have the same issue, did you solve your problem?

Thanks for your help

Monica