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Former Member
Jun 07, 2009 at 01:17 PM

Archive the message in service desk

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Hello,

How can I archive/delete the message in service desk.

I went to SARA trxn, entered CRM_SERORD and press Enter,

Click on Actions : Preproc and press enter,

click on the Maintain variant button

and give name of the variant : ZVARIANT and press Create

Give the Transaction Type as SLFN

and first select the Processing option as Test mode and later it can changed to Production mode.

But how do i schedule the job from this screen... or if iam creating it from sm37 wat will be the job name. ?

Regards,

Shyam