support pack import problem

Hello,

I am installing support package SAPKH47029 for SAP_APPL on SAP 4.7 kernal 6.40.

During the phase DISASSEMBLE, the process is taking more time and i'm seeing the message "tp user check OK" on the status bar from past 2 hours.

later i cancelled it and again disassemble it from menu utilities -> Disassenble Support Package but still i am getting the same message on the status bar.

Please help how to correct this and restart.

Thanks,

Niranjan