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Former Member

Message processor Roles

Hello,

I have assigned

SAP_SMWORK_BASIC, SAP_SMWORK_INCIDENT_MAN, SAP_SUPPDESK_CREATE, SAP_SUPPDESK_PROCESS

roles to message processor.

I have assigned these message processor in Org model also.... but still they cannot see the link for "Processing by my team".

But when I give SAP_ALL profile, they are able to view it.

I have created a role Ztransaction, please let me know whcih all TRANSACTION need to be included in this role, so that message processor can see "Processing by my team" link with out SAP_ALL profile.

Regards,

Shyam.

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3 Answers

  • Best Answer
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    Former Member
    Jun 05, 2009 at 08:24 AM

    Hi,

    Let me know the transaction whcih i need to include in role ztransaction. so that I need not give sap_all profile to msg processors.

    Regards,

    Shyam

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    Former Member
    Jun 05, 2009 at 03:15 PM

    Hi Prakar,

    Am sorry, I dint get what you we trying to say.

    i went to crm_dno_monitor and selected my team.. then wat do i do.

    Can you please give me in steps

    Regards,

    Shyam.

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    Former Member
    Jun 08, 2009 at 09:23 AM

    Hi,

    Do anyone have any update on this..

    Regards,

    Shyam.

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