Configure BO services to run under a user that has the EN_US locale

[Former Member]

Hi all,

My question is following a previous thread on a known issue where a work-around has been proposed by Efstratios Karaivazoglou (Thanks for that):

I thought a new thread would be more appropriate since this is basically a whole new question.

The proposed work-around is the following:

"please configure the BO services on your windows server to run under a user (belonging to the local administrators group) that has the EN_US locale set in its default profile. This is a known problem of WebI and the SAP integration KIT running on an international (e.g german) version of windows."

Regarding that work-around two questions came up:

(1) "BO services" mean basically the BOE MySQL database service and the Apache Tomcat service, right?

(2) A user that has the "EN_US locale set in its default profile": Where in the user profile settings would you set the locale to EN_US? I just had a look at the user properties in "Computer Management" on the windows server and haven`t seen this property.

Unfortunately we don`t have the FixPack 1.3 installed yet (which is supposed to solve the problem).

Many thanks in advance for your help.

Best regards,

Kai

[former_member142702 · Accepted solution]

Hi,

BO services means the SIA (Server Intelligence Agent) and the Tomcat. You can do this over the Central Configuration Manager utility.

After logging on the Windows Server with the credentials of the new user you can set the regional settings under Control Panel->Regional and Language Options

Regards,

Stratos

[Former Member · Accepted solution]

Hi Stratos,

Thanks alot for your help! I will give it a try.

Thanks again and best regards,

Kai